About Your Privacy
Data We Collect and How We Use It
If you request company information through NSImmunology.com, we will collect personally identifiable information such as your name, address, phone number, e-mail address, survey information, website registrations or any other information that might reasonably be used to identify you individually. We collect personally identifiable information from website visitors only when it is voluntarily provided. The personal data you provide is considered private and confidential. It will be collected by a third-party vendor that acts as a hosting service for our website. This information may also be retained by an outside vendor for storage purposes. We will not sell, rent or exchange your personally identifiable information with unaffiliated entities without your express consent to such transfer.
We may also collect information obtained from you on registration forms used to process your requests for services and information, such as contact information (name, address, e-mail address), password, username or code, age, date of birth, gender, ethnicity and medical condition. This registration information may also be gathered if you register for certain services via fax or mail. We may use this information to send you a welcoming e-mail to verify your username and password, website updates, special offers, notices regarding relevant medical conditions and treatment or other information responsive to the data that you provide to us. Additionally, we may refer to your personally identifiable information to better understand your needs, to improve our website and our services, or to send updates or notices about our company and the products we offer that we think may be of interest to you.
We may also combine the personally identifiable information you provide with other generally or publicly available information to help us identify visitors’ preferences or interests. We may use the information to improve the content of our website or our products and services. Again, we do not sell, rent or otherwise share with unaffiliated entities any personally identifiable information we collect unless you are first notified and expressly consent to such transfer.
Non-Personally Identifiable Information
Our web server captures the Internet Protocol (IP) addresses of each connection to our website and the specific web pages visited during that connection. An IP address is a number assigned to your computer by your Internet Service Provider so you can access the Internet. It is generally considered to be non-personally identifiable information because in most cases it changes each time you connect to the Internet. IP addresses may be used to diagnose problems with our server, report aggregate information, determine the fastest route for your computer to use in connecting to the website, and administer and improve the website. Although the IP address and related information collected is stored in the server log files, no individual is authorized to access those files for any purpose other than system maintenance. We may also use this information to help improve our website and our services by better understanding our audience. We may also collect non-personally identifiable information in aggregate form to track data such as the total number of visitors to each page of our website and the domain names of our visitors’ Internet Service Providers. We may use this information, which remains in aggregate form, to understand how our visitors use our website so that we may improve them.
Nexstone Immunology does not knowingly collect any personally identifiable information from children under 18 years of age through this website. However, if the parent or the guardian of a child under 18 believes that the child has provided us with personally identifiable information, the parent or guardian of that child should contact us to request that this information is deleted from our files. Anyone under 18 years old should seek their parent’s or guardian’s permission prior to using or disclosing any personal information on this website.
How You Can Control and Update Data About You
Updating Contact Information
We want to be sure that we keep only the most accurate and up-to-date information about you in our records. Therefore, whenever you believe that your contact information needs to be updated, you can contact us to correct or update your contact information. You may choose at any time to remove your name, telephone number and postal and e-mail addresses from the list we use to send notices or updates and elect not to receive correspondence from us by contacting us.
Data Integrity and Security
We take reasonable steps to protect your personally identifiable information as you transmit your information from your computer to our website and to protect your information from loss, misuse and unauthorized access, disclosure, alteration or destruction. All information transmitted to this website is secure to the extent possible using existing technology. You should keep in mind, however, that no Internet transmission is ever 100% secure or error free. In particular, e-mail sent to or from this website may not be secure, and you should therefore take special care in deciding what information you send to us via e-mail. Moreover, where you use passwords, ID numbers or other special-access features on this website, it is your responsibility to safeguard them.
Cookies and Other Tools
We may use “cookies”, tracking pixels, and other technologies (collectively “Tools”) from our website. We may use this information to better understand, customize and improve users experience with our website. Your web browser can be set to allow you to control whether you will accept cookies, reject cookies, or to notify you each time a cookie is sent to your browser. If your browser is set to reject cookies, websites that are cookie-enabled will not recognize you when you return to the website, and some website functionality may be lost. The Help section of your browser may tell you how to protect your browser from accepting cookies. To find out more about cookies, visit www.aboutcookies.com.
Your IP address is a number that is automatically assigned to the computer that you are using by your Internet Service Provider. An IP address may be identified and logged automatically in our server log files whenever a user accesses the Site, along with the time of the visit and the pages visited. Collecting the IP address is standard practice and is done automatically by many websites, applications and other services. We may use IP addresses for purposes such as calculating usage levels, diagnosing server problems and administering the Site.
How We Use Personal Data
Information we collect
Like most websites, we use tracking information to determine which areas of our Website users like and don’t like based on traffic to those areas. We gather statistical and other analytical information (collected on an aggregate basis) of all visitors to our Website. This information may include the IP and logical address of the server you are using, the top level domain name from which you access the Internet, the type of browser you are using, the date and time you access our Website and the Internet address linking to our Website. This information helps us to continue to build a better service for our visitors. We use this kind of data gathered from visitors to our Website in an aggregate and anonymized form to get a better understanding of where our visitors come from and to help us better design and organize our Website. Once anonymized, this data is no longer considered your Personal Data.
Personal Data will only be used by us for the following purposes (and corresponding lawful bases):
the purposes for which it was provided by you, including as necessary to fulfill our contractual or any other obligations to you or to respond to your correspondence (which is in our legitimate interest); and
verification purposes and statistical analysis based on our legitimate interest in carrying out such activities.
We will only retain your Personal Data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for your Personal Data, we consider the amount, nature, and sensitivity of the Personal Data, the potential risk of harm from unauthorized use or disclosure of your Personal Data, the purposes for which we process your Personal Data and whether we can achieve those purposes through other means, and the applicable legal requirements.
We will retain and securely destroy your Personal Data in accordance with applicable laws and regulations. To request more information around data retention please contact us at info@NSImmunology.com.